StoneCraft products are offered with a limited warranty. StoneCraft Limited Warranty is not limited to the original purchaser but covers the stone regardless of whether ownership of the building changes. This warranty runs with the transfer of the property to subsequent owners of the property into which the warranted products have been incorporated, but the warranty period as to such subsequent owners is limited to 15 years from the original date of the installation of the warranted product.
What the StoneCraft Limited Warranty covers
This warranty covers only manufacturing defects in StoneCraft manufactured stone or brick veneer. StoneCraft manufacturing process has been designed to imitate the random beauty and nature of real stone. As such, stone surfaces may contain small air holes or surface anomalies. These differences add to the overall character of the stone and are not considered manufacturing defects. Changes in the appearance of StoneCraft products caused by normal weathering or efflorescence, which is a natural phenomenon of all concrete products, are also not considered manufacturing defects. Normal weathering is defined as exposure to sunlight and extremes of weather and atmosphere, which will cause any colored surface to fade, chalk, or accumulate dirt or stains.
What the StoneCraft Limited Warranty
does not cover
As you can imagine, Stonecraft Limited Warranty can’t cover things like mold or damage from dropping or construction
Apply for warranty online
http://www.stonecraft.com/warranty.php
Download the warranty form
http://www.stonecraft.com/downloads/Stonecraft%20%20Warranty_021914.pdf
We are available to help
Whether it’s before or after your purchase, Manufactured Stone Supply can answer questions or concerns about your product, shipment, delivery, or installation. We are familiar with typical issues or pitfalls of stone veneer products and we’ll be happy to assist you. We look forward to working with you on your stone project. Call (810) 671-0040 or send a message so we can begin addressing your concerns.